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Carrier Spotlight - Market Analysis of Travelers P&C Filings

April 30, 2025

From January 1 through April 30, 2025, Travelers maintained an exceptionally active filing pace across both personal and commercial lines. The company concentrated on significant rate actions in Commercial Auto and Business Owners (Master Pac/Package), while also introducing double-digit increases in personal property and umbrella programs across several states. Many filings combined high percentage changes with sizable blocks of business—most notably the 30% Master Pac increase on nearly 7,000 Texas policies, and multiple 15–21% Commercial Auto revisions affecting thousands of insureds in Pennsylvania, Georgia, Kansas, and other jurisdictions. In contrast,Workers Compensation filings primarily reflected loss-cost adoptions, resulting in broad-based single-digit decreases. A secondary wave of neutral or “rule-only” filings (e.g., Quantum Auto 2.0 VIN updates) suggests ongoing product maintenance with minimal premium impact.

Emerging Trends 

Nationwide Commercial Auto repricing: Coordinated filings under project numbers 2023-06-0078 and 2024-05/06-0060/0061 introduce double-digit increases in at least 12 states. Most apply to Travelers Casualty Insurance Co. of America with 15–26% increases, while affiliated companies remain at 0%.
Master Pac (ACJ) shock increases: Texas (+30%), Wisconsin (+48%), and Utah (+14%) indicate a strategic reset of small commercial package pricing.
Personal property pressure in catastrophe-exposed states: Quantum Home 2.0 and High-Value Home filings in Arizona, Colorado, and Vermont show selected 8–14% increases on large books of business, with actuarial indications often exceeding 20%.
Personal umbrella rate hikes: Vermont and Oklahoma filings raise PLUS rates by roughly 25–30%.
Workers Compensation moving in the opposite direction: Multi-state NCCI adoptions result in 3–10% average decreases, signaling continued soft pricing.
Ongoing system maintenance: Frequent rule-only filings (e.g., VIN symbol updates, mitigation discount revisions, non-adoption notices) reflect administrative upkeep with no premium impact.


Significant Filings (organized by Line of Business)

Commercial Package

HTML Table Generator
SERFF # State Program Filing Type Policies Rate Change Notes
TRVD-134455692 TX Master Pac (ACJ) Rate Revision 6,971 +30% Largest commercial change this quarter; affects ~$11M written premium
TRVD-134415282 WI Master Pac (ACJ) Rate Revision 706 +48% Major territory and base-rate overhaul; 72% actuarial indication
TRVD-134474654 UT Master Pac (ACJ) Rate Revision 2,168 +14% Companion to TX/WI filings; 24% actuarial indication
TRVD-134415315 TX Agribusiness CMP Territory Factor 5,241 +8% State-specific re-rating; $4M in premium impacted
TRVD-134375926 WI Travelers Package Policy Rate/Rule 1,586 +14% Base/class factor refresh; follows +19% in 2024

Travelers Summary from 1/1/25 to 4/30/25 (Commercial Package)

Commercial Auto

HTML Table Generator
SERFF # State Filing Type Policies Rate Change Notes
TRVD-134474765 PA Rate/Rule 3,473 +15% ISO loss-cost + proprietary factor changes; 56% max policy increase
TRVD-134378230 GA Rate/Rule 2,894 +20% Part of nationwide effort; loss-cost mods up to 3.77
TRVD-134366445 KS Rate/Rule 1,416 +20% Mirrors GA; adopts ISO CA-2023-BRLC1
TRVD-134410754 MT Rate/Rule 1,195 +11% Up to +27% for lead company; broad company impact

Travelers Summary from 1/1/25 to 4/30/25 (Commercial Auto)

Workers Compensation

HTML Table Generator
SERFF # State Filing Type Policies Rate Change Notes
TRVD-134370030 GA NCCI Adoption 11,659 -5% Largest WC decrease; loss-cost multiplier retained
TRVD-134477456 AR NCCI Adoption ~5,000 -9% Includes updated retro rating parameters

Travelers Summary from 1/1/25 to 4/30/25 (Workers Compensation)

Personal Property

HTML Table Generator
SERFF # State Program Filing Type Policies Rate Change Notes
TRVD-G134450451 CO High-Value Homeowners Rate Revision 15,472 (HVHO) + 584 (Comm) +13–15% Actuarial memo shows 28% indication
TRVD-G134448854 AZ Quantum Home 2.0 – Dwelling Rate Revision 92,006 +8% Use-and-file; 18% indicated
TRVD-G134416866 AZ Quantum + High-Value Home Rate Revision 24,506 +8-9% 22% indicated; Dept. focused on capping strategy

Travelers Summary from 1/1/25 to 4/30/25 (Personal Property)

Personal Umbrella

HTML Table Generator
SERFF # State Filing Type Policies Rate Change Notes
TRVD-134370030 GA NCCI Adoption 11,659 –5% Largest WC decrease; loss-cost multiplier retained
TRVD-134477456 AR NCCI Adoption ~5,000 -9% Includes updated retro rating parameters

Loss-Cost Multipliers (LCMs)

Travelers updated dozens of liability and physical damage LCMs under project 2024-05-0061/0060, exceeding the 10-entry threshold. Factors selected generally ranged from 1.2–3.0 for physical damage and ~1.1–2.5 for liability, resulting in 11–21% total Commercial Auto rate increases, depending on the state. Due to volume, individual LCMs are summarized rather than listed.