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Commercial Competitors - Chubb vs. Hartford - Post-pandemic and Beyond

June 13, 2025

Key findings at a glance

HTML Table Generator
Post-pandemic (Jan 2022 - May 2024) Last 12 months (Jun 2024 - May 2025)
Total approved premium Δ Hartford ≈ $671M vs Chubb ≈ $129M Hartford ≈ $423M vs Chubb ≈ $ 62M
Weighted avg. rate impact Hartford 4.3% • Chubb 4.1% Chubb 10.7% • Hartford 4.8%
Filings (states data) Hartford 2,852 • Chubb 2,246 Hartford   751 • Chubb 625
Largest regional divergence West (+7.1% vs 3.7%) West (+16.3% vs 4.0%)
LOB with strongest push Comm. Auto (both) Property/CMP (Chubb 19% vs 4 %)

Figures are drawn from your four proprietary CSV extracts; weighted averages use premium as the weight.

 Post‑pandemic positioning(Jan  2022 → May  2024)

Market context Inflation, supply‑chain pressure on auto‐physical‑damage, and a five‑year high in catastrophe losses kept combined ratios elevated. Both carriers sought to restore margin, but their playbooks differed:

HTML Table Generator
Strategic lever Hartford Chubb
Growth appetite “Large‑front door” strategy — maximise written premium while keeping individual rate actions politically palatable. 5× Chubb’s premium growth over the period. “Selective profit capture” — willing to sacrifice volume for margin; 80% fewer WC filings than Hartford and modest premium growth.
Rate cadence High frequency, low magnitude filings (≈2,900 filings; mean impact 4–6%). Lower filing count, bigger step changes where loss trends justified (CMP 10.5%, CA 11.4%).
Geographic focus Strongest pressure in the East (6.3% vs Chubb 5.4%); mild in the South. Notable push in the West (7.1%), anticipating wildfire and convective storm loss costs.
Line of business bet Commercial Auto the work horse (12.6%), leveraging telematics/segmentation gains. Property/CMP the major lever (10.5%); continued willingness to lower WC rates (10.2%) to defend share in low severity classes.

 What changed in the last 12 months(Jun  2024 → May  2025)

The charts above show the inflection vividly:

  1. Chubb pivoted from cautiously inflationary to aggressively margin‑restorative
    • West region CMP filings averaged 16%—quadruple Hartford’s 4%—after the 2023‑24 wildfire and convective‑storm season reset catastrophe load expectations.
    • National weighted rate impact jumped to 10.7%, eclipsing Hartford for the first time in five years.
  2. Hartford steadied the tiller rather than accelerate
    • Weighted rate impact held near 4.8%, signaling that management believes earlier cumulative increases, loss‑control tech (Camera‑based telematics, SmartHaul), and re‑underwriting have closed the margin gap.
    • Commercial Auto remains Hartford’s pressure point (14.3%), but CMP increases slowed sharply (to ~4%), helping preserve retention among middle‑market BOPs.
  3. Workers’ Compensation bifurcation widened
    • Chubb actively reduced rates (‑9.5%) to hold on to low‑severity, low‑limit accounts—a deliberate loss‑leader to cross‑sell Property and Excess.
    • Hartford cut rates modestly (‑2.3%), signaling confidence in its loss‑cost forecasting and the benefit of its claims/medical‑management investments.
  4. Filing behavior diverged
    • Hartford still filed 20% more state‑level changes than Chubb, but the gap is shrinking as Chubb ramps property‑heavy filings in CAT‑exposed states (CA, OR, WA, CO, TX).

 Interpretation—strategy vs implementation

HTML Table Generator
Theme Hartford Chubb Competitive implication
Risk appetite & capital Volume driven; spreads risk across a very wide book, leaning on reinsurance for cat volatility. Return on risk capital centric; willing to walk away from non target risks. Expect Hartford to stay price competitive on core SMP/BOP, while Chubb will be pricier but pickier—especially on property limits.
Regulatory positioning Frequent, moderate filings maintain a “steady hand” image with DOI staff and avoid headline spikes. “Lumpy” increases require more justification, but Chubb pairs them with detailed catastrophe analytics that regulators increasingly accept. Clients needing multiline bundles may see Hartford as less volatile; catastrophe exposed insureds might face sharper jumps with Chubb.
Product innovation Telematics driven Auto, loss prevention services (IoT leak detection) locked into filings as credits. Cyber and parametric add ons included in CMP filings; bigger schedule rating ranges for risk engineered accounts. Implementation differences mirror carrier strengths: Hartford’s real time data vs Chubb’s engineering expertise.
Expense structure Scaled SMB digital intake offsets lower per policy rate rises. Higher per policy expense offset by higher margins on mid market/large loss exposed accounts. Rate impact gap may persist unless Chubb scales digital or Hartford pushes larger increases.

What to watch through 2026

  1. Cat re‑insurance costs — If 1 Jan 2026 renewals stay hard, Chubb’s property‑heavy stance may force further mid‑term filings; Hartford can absorb more via quota‑share deals.
  2. WC medical inflation pick‑up — Should medical CPI stay above 4 %, Hartford’s smaller WC decreases could prove prescient.
  3. Commercial Auto verdict trends — Both are still pushing double‑digit increases; sustained social‑inflation relief could let Hartford pull ahead on competitiveness.
  4. Digitally submitted micro‑SMB business — Hartford’s self‑service quote‑bind engine is two years ahead; watch if Chubb accelerates acquisitions/partnerships to catch up.

Take‑aways for clients & brokers

  • Budget impact: Expect Chubb‑insured property accounts in the West/South to absorb the largest single‑year hikes (~15 – 20 %); Hartford’s CMP clients will see mid‑single‑digit renewals but continued auto pressure.
  • Broker strategy: Present Hartford as the stability option for broad‑based portfolios; position Chubb for CAT‑sensitive insureds that value high‑touch engineering credits and are willing to trade premium swings for coverage breadth.
  • Negotiation leverage: Use Hartford’s higher filing frequency to time marketings—many states have >3 approved filings in 18 months, creating opportunities to slot into more favorable versions. For Chubb, leverage WC as a bargaining chip when negotiating CMP/AUTO renewals.

Bottom line

Hartford is winning on scale and steadiness—lots of smaller, regulator‑friendly increases that compound over time—while Chubb is executing a margin‑first, property‑centric pivot, especially visible since mid‑2024. Understanding which playbook better fits an insured’s risk tolerance and balance‑sheet objectives is now the critical differentiator.